送交者: glasstones 于 2005-2-09, 23:47:40:
回答: My unpleasant experience with 东方航空 由 vs 于 2005-2-09, 14:10:46:
it is avery simple procedure and it handles all the disputes between the consumers and merchants. It is not really a court so I think they may hanlde the claims relating to airlines too.